AI is fostering advancements in Customer Experience technology by enabling analysis & extraction of emotion behind each customer interaction.
Read how to use technology to create a memorable customer service experience that can transform your business into proactive & responsive.
Customer experience strategy revolves around the various stages of interactions customers have with a brand.
Voice of the Customer (VoC) is a customer experience interpretation approach used to collect customer's feedback about their experience with your brand and their expectations.
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Oct 25, 2021
Repustate Team
