Repustate is now a part of Sprout Social. Read the press release here

Get the insights you need to deliver the best possible customer experience

Repustate helps you listen to and analyze customer feedback across all channels so you can improve your products and services and delight your customers.

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Join leading companies using Repustate

Improve your products and services

Get the insights you need to improve customer engagement, satisfaction and experience

Customer Experience

Repustate identifies which parts of your customer experience are working well and which can be improved by using sentiment analysis to classifying customer feedback into one of many categories including:







ease of use

staff attitude

Multilingual analysis

We speak the same languages as your customers, so you can process feedback in over 20 languages.

Customizable to your needs

Quickly create sentiment analysis rules that are specific to your industry and unique business use cases.

Competitive advantage

Easily identify and address products and services that need improvement

Turn Customer Feedback Into Action

Your customers each have individual needs that are unique and complex – and it's easier than ever for them to leave you in favor of your competition if things aren't up to standard.

Repustate lets you collect valuable customer sentiment data from reviews, surveys, and social media comments – so you can decrease customer churn and deliver a better customer experience.

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Collect Richer Data With Multilingual, Multichannel Sentiment Analysis

Repustate's fast, accurate analytics let you take your sentiment analysis to the next level – no matter which industry you're in, or which languages your customers speak.

Dig deep into your customer satisfaction levels across text, video, audio, and online media platforms to give you clarity about what's working, and what needs improving in your organization.

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Customer Success Stories
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  • 145 Saudi cities and villages
  • Aspect-based sentiment analysis
  • Patient Voice
  • Voice of Customer (VoC)
  • English & Native Arabic model

Nahdi Medical Arabic Sentiment Analyis for Customer Experience

Repustate developed a customized Arabic aspect-based sentiment model to capture and analyze the voice of the customer (VoC) so it could deliver a better customer experience. Areas needing improvement were quickly identified and acted upon.

  • Aspect-based sentiment model
  • Twitter sentiment analysis
  • Semantic search
  • Survey analysis
  • Customized

Aspect-based Sentiment Analysis Model for Pena Global & AARP

Repustate developed a customized, semantic, aspect-based sentiment solution for Pena Global and the American Association of Retired Persons (AARP), which seamlessly analysed Twitter and survey data from across the United States.