Voice of Employee or VoE is the practice of analyzing employee feedback to improve your employee experience. Voice of Employee is typically gauged by utilizing employee satisfaction survey tools and feedback systems. Most companies understand the importance of employee feedback analysis and how it can supercharge your employee experience efforts, but a lot of organizations are relying on archaic methods to extract the data they need to better understand what their employees are trying to say.
Using employee feedback and Voice of Employee methods, organizations can gain valuable insights into where they are excelling and where they might need some work. Measuring employee satisfaction doesn't have to be over-complicated; with Repustate, you can measure employee satisfaction and improve your retention rates like never before. Get to the root of what your employees really want and read between the survey lines.
There is no better way to have a deeper engagement with your employees than to have an employee nurture journey that gives them a platform to voice their opinions and feedback on an ongoing basis throughout their tenure at a firm. Through AI-powered sentiment analysis that uses techniques such as aspect based sentiment analysis to understand the data captured from VoE survey programs, companies can:
A good VoE solution will have the capability to capture feedback for an employee satisfaction index through all channels including video, audio, and text . It will collect said data across all locations and levels of the organization. Having a great sentiment analysis tool to couple with a VoE program is what will give a company the extra edge to remain productive, agile, and future-proof.
One of the biggest indicators of how a company treats its employees is via employee churn rates. If you have a high turn-over rate, it's time to focus inward and analyze where you are going wrong. Using a Voice of Employee solution that goes beyond simple survey tools, you'll have access to unprecedented insights into what your employees are really thinking and what it's going to take to keep them happy.
Repustate carries you beyond simple survey answers. Whether it was their treatment from upper management, meetings, training tools, or flexibility you'll know exactly what part of your business is having the biggest impact on your employee satisfaction.
Unlike previous generations where individuals stayed with their companies for their entire careers, people are “job hopping” more than ever before. Top talent continually bounces from company to company whether it's because of monetary gain, better perks and incentives, or diversity in the workforce. Your employee needs are as unique and complex, and in the digital age, it's become much easier to jump ship if something isn't up to standard. By utilizing a VoE solution, you can get to the root of what will help your employees stay with your company long-term and give them the experience that they deserve. Employees tell companies what they want, whether it's through reviews, surveys, or social media platforms, the sentiment is out there and it's up to you to gather it and analyze it.
Your competitors are likely using employee experience tools to help them stay ahead of you, but none of these is more valuable than an employee feedback solution that not only gathers your employee insights but also takes that feedback and analyzes it by using sentiment analysis. With this, you can gather what your employees want to see from you and retain top talent.